At Live USA News, we aim to provide high-quality services, transparent policies, and a positive experience for all users, readers, advertisers, and partners. This Refund Policy explains when refunds may be issued, how refund requests are evaluated, and the conditions under which payments are considered non-refundable.
By using any paid service on Live USA News, you agree to the terms outlined below.
1. General Policy Overview
Refunds may be considered only in specific circumstances where services have not been delivered as agreed, or where a technical or operational issue has prevented proper service fulfillment.
Refunds are not guaranteed and are reviewed on a case-by-case basis.
2. Eligibility for Refunds
Refunds may be considered in the following situations:
- If a paid service (such as advertising, sponsored content, or subscription service) was not delivered
- If service delivery was significantly different from what was clearly described or agreed upon
- If a duplicate payment was made due to technical or billing errors
- If a technical issue on our platform prevented access to a paid feature or service
In such cases, we may offer:
- A full refund
- A partial refund
- A credit or service extension as an alternative
Refund determinations are made based on documentation, communication records, and service status.
3. Non-Refundable Situations
Refunds will not be issued in the following scenarios:
- Change of mind after service has been delivered
- Dissatisfaction without a valid service failure
- Incorrect information provided by the customer resulting in service issues
- Failure to use or access purchased services
- Violations of Terms & Conditions or policy breaches
- Completed advertising placements or published sponsored articles
- Refund requests submitted after the eligible timeframe
4. Refund Request Timeframe
All refund requests must be submitted within 14 days of the original purchase or service agreement date unless otherwise specified in written agreement terms.
Requests submitted after this period may not be eligible.
5. How to Request a Refund
To request a refund, please contact us with the following details:
- Full name
- Email address
- Proof of payment or transaction ID
- Description of the issue
- Reason for refund request
You can contact us using the following details:
Phone: +1 404-512-6045
Email: [email protected]
Address:
Live USA News
308 N Mill St
London, KY 40741
United States
Once we receive your request, our support team will review it and respond within a reasonable timeframe.
6. Processing Time
If a refund is approved:
- Processing time may take 7–21 business days, depending on your financial institution
- Refunds will be issued using the original payment method unless otherwise agreed
We are not responsible for delays caused by banks, payment processors, or third-party services.
7. Subscriptions and Recurring Payments
If any subscription or recurring services exist:
- Users are responsible for canceling before renewal dates
- Refunds for renewal payments may not be issued once processing has occurred
- If a refund is eligible, only unused portions of service may be considered
8. Third-Party Services
If services or payments involve third-party platforms, tools, or partners:
- Refunds may depend on their policies
- Live USA News is not responsible for third-party billing practices
9. Policy Updates
Live USA News reserves the right to update or modify this Refund Policy at any time without prior notice. Any changes will be reflected on this page with an updated “Last Updated” date.
Continued use of our services signifies acceptance of updated terms.
10. Contact Information
If you have any questions or require assistance regarding this Refund Policy, please contact us:
Phone: +1 404-512-6045
Email: [email protected]
Address:
Live USA News
308 N Mill St
London, KY 40741
United States
